Emergency Water Extraction
Standing water keeps soaking into whatever it touches. Getting it out is the first job, and the one that decides how much of your floor, drywall and framing can be saved.
Tell us what happened
- Licensed Long Island contractor since 2006
- Documentation built for your insurance claim
- Restoration and rebuild under one company
- Serving all of Nassau & Suffolk County
Contact Us Now
For an active leak, call. For everything else, send this and we'll get back to you.
Water in the house now? Call (631) 555-0142Why extraction comes first
Water that sits on a floor doesn't stay on the floor. It wicks up drywall, runs under baseboards, and soaks into subfloors and insulation. Every hour it sits, more material gets wet, and the drying job that follows gets longer.
Extraction removes the liquid water. Drying equipment can't do that efficiently; dehumidifiers pull moisture out of the air and out of materials, not out of a puddle. So bulk water comes out first, then structural drying takes over.
What extraction involves
- Finding and stopping the source. A supply line, a failed appliance, a sump pump, or water coming in from outside.
- Classifying the water. Clean, gray or contaminated. That decides what can be saved and what protective steps the crew takes.
- Removing standing water with extraction equipment sized to the job, including carpet and pad where it can be saved.
- Mapping the spread with moisture meters, so hidden wet areas under floors and inside walls get found now, not after mold shows up.
- Documenting it: photos, water line, affected rooms, and readings, for your claim.
What you can do before we arrive
- Shut off the main water valve if the source is plumbing.
- Turn off power to wet areas at the breaker, only if you can reach the panel without standing in water.
- Take photos and video of everything before moving or throwing anything out.
- Move furniture, rugs and valuables off wet floors if it's safe to do so.
- Keep kids and pets away from the water, especially if it could be sewage or floodwater.
If it might be sewage or floodwater, treat it as contaminated. The CDC recommends avoiding contact with floodwater and wearing rubber boots, gloves and eye protection during cleanup. See sewage backup cleanup.
Source: CDC, Floodwater Safety
Common questions
Can I just use a shop vac?
For a small amount of clean water, a wet/dry vac helps. Don't use one near live outlets or standing water around electrical equipment, and don't use one on sewage. A household vacuum shouldn't be used on water at all. The bigger problem is usually the water you can't see, inside walls and under flooring, which a shop vac won't reach.
How long does extraction take?
Usually hours, not days, for a typical residential loss. Drying is what takes days. The extraction time depends on how much water there is and how many rooms it reached.
Will you have to tear out my floors?
Not always. Clean water caught early often lets us save more material. Contaminated water, or water that sat for days, usually means porous materials like carpet pad and drywall have to come out. We'll show you the readings before recommending any demolition.
Standing water right now?
Call and we'll start a crew moving.